What is your return policy? What if I want to cancel my order? Chris Tung March 24, 2017 17:08 Updated Follow All Depict Frames purchased during our pre-sale period are final. If you encounter problems with your order, please email firstname.lastname@example.org and we will be happy to help. Related articles What's the current status of my pre-order? Do you ship outside the US? Is the Frame always on? How do I turn the Frame off? Is there an Android app? How do I subscribe to art on Depict? Comments 0 comments Article is closed for comments.